Shipping Policy

This Shipping Policy explains how orders are processed and shipped when you purchase from Halori through Halori.store.

Order Processing

Orders are usually processed within 1–3 business days after payment has been confirmed.

Orders are processed Monday through Friday, excluding weekends and holidays. During high-demand periods, order processing may take slightly longer.

After your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, when available.

Shipping Locations

Halori currently ships to customers within the United States.

We do not currently offer international shipping outside the United States.

Shipping Times

Estimated delivery time within the United States is usually 4–7 business days after your order has been processed and shipped.

Please note that shipping times are estimates and are not guaranteed. Delays may occur due to carrier delays, weather conditions, high order volume, holidays, incorrect shipping information, or other factors outside of our control.

Shipping Costs

Shipping costs, if applicable, are calculated and shown at checkout before you complete your order.

Any free shipping offers will also be shown at checkout when available.

Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking details.

Please allow up to 48 hours for tracking information to update after the shipping carrier receives your package.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

Halori is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible at [YOUR SUPPORT EMAIL].

We will do our best to help, but we cannot guarantee that an address can be changed after an order has been placed.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

Halori is not responsible for lost, stolen, or delayed packages after they have been marked as shipped or delivered by the carrier.

If your package is marked as delivered but you have not received it, please check around your delivery location, ask household members or neighbors, and contact the shipping carrier directly.

You may also contact us at info@halori.store, and we will do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us at info@halori.store as soon as possible.

Please include your order number and clear photos of the damaged product and packaging so we can review the issue.

Missing Items

If an item is missing from your order, please contact us at [YOUR SUPPORT EMAIL] with your order number. We will review your order and help resolve the issue.

Contact Us

If you have any questions about shipping, delivery, or your order, please contact us at:

Halori
Website: Halori.store
Email: info@halori.store